Terms of service

TERMS OF SERVICE

 

OVERVIEW

This website is operated by Lotus Division. Throughout the site, the terms “we”, “us”, and “our” refer to Lotus Division. We offer this website, including all information, tools, and services available from it, to you—the user—conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (the “Terms”). These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing any part of the site, you agree to be bound by them. If you do not agree, you may not access or use our website or any services.

Any new features or tools added to the store will also be subject to these Terms. You can review the latest version at any time on this page. We reserve the right to update or change parts of these Terms by posting updates to the website. Your continued use of the site after changes are posted constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using the Service. You must not transmit any malware, viruses, or destructive code.

Any breach of these Terms may result in immediate termination of your access to the Service.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

You understand that your content (excluding payment information) may be transferred unencrypted across networks and adapted to technical requirements. Payment information is always encrypted during transfer.

You agree not to reproduce, copy, sell, resell, or exploit any portion of the Service without written permission from us.

Headings are included for clarity and do not limit the Terms.

SECTION 3 — ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. Any reliance on material on this site is at your own risk.

This site may contain historical information, which is provided for reference only. We may update content at any time but have no obligation to do so.

You agree it is your responsibility to monitor changes to our site.

SECTION 4 — MODIFICATIONS TO SERVICE & PRICES

Prices for our products may change without notice.

We reserve the right to modify or discontinue the Service at any time without notice. We are not liable to you or any third party for such changes, suspensions, or discontinuations.

SECTION 5 — PRODUCTS OR SERVICES

Certain products may be available exclusively online and may have limited quantities. Returns or exchanges are subject to our Return Policy.

We have made every effort to display product images and colors accurately but cannot guarantee that your device’s screen will represent colors perfectly.

We reserve the right to limit sales of products or services to any person, geographic region, or jurisdiction, and may do so on a case-by-case basis.

All product descriptions or pricing may change at any time without notice.

We do not guarantee that the quality of any products or services will meet your expectations or that any errors will be corrected.

SECTION 6 — ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order you place. We may limit or cancel orders per person, household, or account (including orders with the same billing or shipping address).

If we change or cancel an order, we may attempt to notify you using the contact information provided at checkout.

You agree to provide accurate, complete, up-to-date account and purchase information. You are responsible for updating your details so we can complete transactions and contact you as needed.

Refer to our Return Policy for more details.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools “as is” and without warranties. Use of these optional tools is entirely at your own risk.

Future new features or services added to the site will also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

Third-party links may direct you to external websites that are not affiliated with us. We are not responsible for examining content, accuracy, or liability associated with third-party materials, websites, or services.

You should review third-party policies before engaging in any transaction with them.

SECTION 9 — USER COMMENTS & SUBMISSIONS

If you send us content (such as ideas, suggestions, or proposals), you agree that we may use, edit, publish, distribute, or translate it without restriction.

We have no obligation to:

  1. Maintain comments in confidence

  2. Pay compensation

  3. Respond to submissions

You agree that your comments will not violate any third-party rights, include unlawful or harmful content, or contain malware.

We are not responsible for user-generated content posted by you or others.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 — ERRORS, INACCURACIES & OMISSIONS

At times, our site may contain errors relating to product descriptions, pricing, promotions, shipping times, or availability.
We reserve the right to correct these errors and update information at any time, including after an order has been placed.

We are not obligated to update any information unless legally required.

SECTION 12 — PROHIBITED USES

You are prohibited from using the site or its content:

  • For unlawful purposes

  • To violate regulations or laws

  • To infringe intellectual property rights

  • To harass, abuse, or discriminate

  • To submit misleading information

  • To upload viruses or harmful code

  • To collect personal information of others

  • To spam, phish, or scrape data

  • To interfere with security features

Violation of these restrictions may result in termination of your access to the Service.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that service use will be uninterrupted, error-free, or secure.

You agree that use of the Service is at your own risk. All products and services are provided “as is” and “as available,” without warranties unless explicitly stated.

Lotus Division and its affiliates shall not be liable for indirect, incidental, punitive, or consequential damages arising from use of the Service or products purchased through it.

Some jurisdictions may not allow limitations of liability; in such cases, our liability is limited to the maximum extent permitted by law.

SECTION 14 — INDEMNIFICATION

You agree to indemnify Lotus Division and its associates from any claims or demands arising from your breach of these Terms, your use of the Service, or your violation of any rights or laws.

SECTION 15 — SEVERABILITY

If any part of these Terms is deemed unlawful or unenforceable, the remainder shall still remain valid and enforceable.

SECTION 16 — TERMINATION

These Terms remain in effect unless terminated by either party.

If you stop using the site, or if we suspect you have violated the Terms, we may terminate access without notice. You remain responsible for any outstanding amounts up to the termination date.

SECTION 17 — ENTIRE AGREEMENT

These Terms, along with posted policies, constitute the entire agreement between you and Lotus Division regarding the Service and supersede all prior agreements or communications.

SECTION 18 — GOVERNING LAW

These Terms are governed by the laws of Belgium, without regard to conflicts of law principles.
(If you prefer another jurisdiction, tell me and I’ll adjust.)

SECTION 19 — CHANGES TO TERMS

You can review the latest version at any time on this page.
We reserve the right to update these Terms at any time by posting revisions here. Continued use of the site means acceptance of those changes.

SECTION 20 — CONTACT INFORMATION

For questions regarding the Terms of Service, please contact us at: hello@lotusdivision.com