Return Policy

At Lotus Division, we want you to feel confident in every piece you choose. If the fit isn’t right or the product isn’t what you expected, you can return it with ease. Simply start your request through our returns portal, the system will guide you from there.

All returned items must be in as-new condition, unworn, unwashed, and with all original tags and packaging. Returns must be submitted within 30 days of receiving your order.

Product Faults

We stand behind the quality of our gear. If you receive an item with a manufacturing fault, please contact us so we can make it right.

Please note that damage from long-term wear, improper care, or excessive use is not considered a manufacturing fault.

Important Information

• All returns must be initiated through our returns portal.

• We can only accept returns for items purchased directly from the Lotus Division website.

• Sale items are final sale. No refunds, exchanges, or credits.

• Refunds and exchanges apply to the value of the returned items only.

• Shipping costs are non-refundable and return shipping is not covered by Lotus Division.